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Word of mouth

Yelp's Elliot Adams talks handling negative online reviews

Hit the sales

Boosting profits with non-beauty stock

Keeping it tight

Exploring the rise of radiofrequency in salons

Eyes wide open

HD Brows founder Nilam Patel shares her global ambitions

Features

Business

Business focus: The management jump

As a salon owner, employing a manager can be tricky. Leadership expert Laura Carrick explains how to make that move as painless as possible

Business

Business focus: Handling negative reviews online

Yelp’s communications manager Elliot Adams gives his advice on dealing with poor reviews and turning negative feedback into a positive

Business

Retail focus: Selling out?

Are waning retail sales inevitable in this economic downturn and is stocking non-beauty items a long-term solution or just a band-aid approach? Fiona Vlemmiks investigates

Ask The Expert

Ask the experts: Male clients

Matt Norris of Essex men's salon Menace gives his top tips for treating male clients for the first time

Profiles

Salon focus: Liz Holmes on apprentices

As part of our on going focus on beauty apprenticeships, Professional Beauty caught up with Liz Holmes, spa director at Rockliffe Hall

Business, Show News

How have spas and salons fared during the cold weather?

Each month Professional Beauty brings you “Insider”, an exclusive round up of salon and spa performance. It’s the easiest way for you to stay in the know.

Professional Beauty 2013 Trends

Which trend do you think will have the biggest impact on your business next year?

Hand-held electrical devices
Express treatments
Diagnostic equipment/techniques
Wellness/lifestyle treatments
Medical aesthetic treatments

>> Click here to see the results