Business

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25 April 2013

As a salon owner, employing a manager can be tricky. Leadership expert Laura Carrick explains how to make that move as painless as possible

Business focus: Handling negative reviews online

9 April 2013

Yelp’s communications manager Elliot Adams gives his advice on dealing with poor reviews and turning negative feedback into a positive

Retail focus: Selling out?

4 April 2013

Are waning retail sales inevitable in this economic downturn and is stocking non-beauty items a long-term solution or just a band-aid approach? Fiona Vlemmiks investigates

How have spas and salons fared during the cold weather?

28 March 2013

Each month Professional Beauty brings you “Insider”, an exclusive round up of salon and spa performance. It’s the easiest way for you to stay in the know.

The Right Questions

10 March 2013

Get the right information before your client comes for their appointment and avoid a whole lot of hassle, writes Angela Bartlett

Pregnant pauses

12 January 2013

With the beauty industry workforce primarily made up of females; maternity leave is always topical in salons. David Wright explains the issues

Product placement

25 October 2012

Where you position your retail zone and how you guide clients through it is as important as the positioning and lighting of the products you sell in your spa, writes Rachael Glazier

Warm reception

23 October 2012

Getting the reception area right in terms of both the welcome and the retail sales can make or break a salon, writes Angela Bartlett

National Minimum Wage changes come into force this week

4 October 2012

The rises in National Minimum Wage rate for UK workers came into force on October 1.

Under review

28 September 2012

With the Government review into aesthetic procedures now underway, the beauty industry is struggling to make its collective voice heard. Eve Oxberry reports