Frequently Asked Questions

GENERAL ENQUIRIES

When is the IMF?

Sunday 3rd & Monday 4th March 2024

What are the opening times?

Delegate opening times:

Sunday 3 March: 9am - 5pm
Monday 4 March: 9am - 5pm

Badges are required to be presented on arrival to gain access to the show.

How do I purchase an IMF Delegate Pass?

Bookings for the forum are now available. To purchase your IMF Delegate Pass you must first be registered for a free entrance ticket to Professional Beauty London. You will then be able to add your Delegate Pass to your basket. 

How much is an IMF Delegate Pass?

Delegate Pass Prices:

One-day Delegate Pass is £195* incl VAT. (Sunday or Monday)
Two-day Delegate Pass is £295* incl VAT.

Bookings for the forum are now available. Click here to book your Delegate Pass.

Where is the forum held?

The IMF is held alongside Professional Beauty London at ExCeL London. Check out our Plan Your Visit page for more details about how to travel to the venue.

For further information on the venue details please visit: www.excel.london/getting-here 

Who should attend the forum?

IMF London welcomes all industry professionals from the beauty and hair sector, including senior buyers, salon owners, brand owners, wholesalers and investors.

What is the IMF about?

IMF London is a global gathering where manufacturers, distributors and brand owners join in the discussion on the challenges that many businesses in the beauty and hair industry face in today's market. The forum features a 2 day programme of inspiring panels with high-profile speakers, networking opportunities plus the chance to meet brands looking to find their next business partners.

Where can I view the programme?

To view the 2024 programme please click here.

Where can I find the speaker line-up?

To view the 2024 speaker line-up please click here.

What is the entrance policy?

The IMF 2024 is a conference for professionals only. It is taking place at Professional Beauty London. A delegate pass is required for entry to the conference.

Due to the professional nature of the event, nobody under 14 years of age is allowed entry into Professional Beauty London. This includes babies, and prams are also not permitted on the premises. As a busy event, we need to maintain a safe and professional environment for our trade visitors. Thank you for your understanding and cooperation.

Do I need a badge or ticket to access the show?

We have digital badges. Please come with your badge ready to show on your smartphone or printed. (Please note we will not be handing out badge holders). You will be able to view your tickets when you log in into the event platorm in the the 'My tickets' section of your profile. Click here to book your delgate pass / log back into your profile.

You can download your digital badge from your profile or alternatively you can download our ShowHub app and have your digital badge on your phone. Donwload the ShowHub App here.

Is there an app I can download to get my tickets and more show information?

Yes, we now have an app for you to have your digital badges easily accessible from your phone. Plus explore the programme, what's on at the Professional Beauty London and send connections to other delegates attending the show. Donwload the ShowHub App here.

INTERNATIONAL VISITORS

Can you arrange my visa to attend the IMF?

Yes, please click here for more information on visa support.

Is it worthwhile for me to come to the IMF?

Yes. The IMF has a wealth of networking opportunities for international visitors and is held alongside Professional Beauty London, the UK's largest beauty and spa trade show. Visit the International Brands Pavilion and connect with leading brands in the beauty, spa and hair industry. IMF London and the World Spa & Wellness Convention are two key areas that attract international interest to this event. Come along and meet your next business partner at one of the best beauty and spa trade shows in Europe!

TRAVEL INFORMATION

How do I get to the show?

London ExCeL is easily located by public transport. For more information on how to get there, click here.

Is there a parking facility?

Parking is available at ExCeL. Please contact ExCel direct for more information: www.excel.london/driving-and-parking 

What hotels are there nearby?

There are many hotels available close to the show venue. For more information about the accommodation click here.

ACCESS & FACILITIES

Can I access an internet connection?

There is free wifi at the ExCeL which is suitable for browsing, social media, and email. When you arrive at the venue, you just need to sign in to '_ExCeL FREE Wi-Fi'.

What disabled facilities are available at ExCeL?

You can view all disabled facilities here: www.excel.london/accessibility 

Are pushchairs allowed into the exhibition halls?

No. Professional Beauty London is a Trade Only event. Children are not admitted. All visitors are strongly recommended to find alternative childcare arrangements for their children.

Will there be anywhere to buy food while I'm at the exhibition?

There are food facilities within the show halls and many food venues at ExCel to suit all tastes.

QUESTION NOT ANSWERED?

What can I do if my question has not been answered by any of the above FAQs?

If your question has not been answered by any of the above, please contact us via email [email protected] or [email protected] or call us on +44 (0) 207 351 0536.  

What can I do if I have questions onsite at the event?

If you have questions at the show, please visit the Info Point where our customer service team will be able to help with any enquiries.